If you are not completely satisfied with your order you may return it any time within 30 days of the date of sale for a refund of the amount paid for the product. Refunds do not include shipping costs. A 20% restocking plus 3% paypal fee will apply to all returned orders. On the exchange of defective products IPR LLC™ at our discretion will only pay for shipping on the outbound replacement product only. All warranty return shipping charges are the responsibilty of the customer. IPR LLC™ requires that the product not be damaged, missing components or any documentation and be in it's original packaging. Special order or non-stocking items are specifically exempted from this policy and will be assessed a 20% re-stocking charge. All returns must be authorized and assigned an RGA by IPR LLC™ and sent postage prepaid. We suggest using a carrier that is trackable and that also provides insurance. IPR LLC™ is not responsible for return shipping on any returns. All IPR LLC™ products have a 30 day warranty excluding powder coating.